Shipping Information
FREE Canada Wide Shipping on Orders Over $75! 

Here at ShopHeadShoppe.ca we understand the importance of not only having fast shipping but also having affordable shipping. Our team strives to make sure your experience is as value-packed as possible and it is for these reasons we offer FREE Canada Wide Shipping on all orders over $75 (Shipped via Midland or Canada Post, our automated shipping system will pick the best shipper for your delivery location)! However, we understand that sometimes, you are in a crunch, time is tight, and you live a busy life but desperately need that Dry Shampoo to get you through the week...well…you’re in luck! ShopHeadShoppe.ca offers a Flat-Rate shipping of $8.95 (Shipped via Midland or Canada Post, our automated shipping system will pick the best shipper for your delivery location)! Whether you are restocking for the month or for the week, ShopHeadShoppe.ca has you covered.

Order Processing & Shipping:

PO Boxes: Coastal Beauty does not ship to PO boxes, sorry for the inconvenience! 

Midland: Most orders will arrive within 2-9 business days of the order being placed. Midland Courier is the best at what they do and what they do is get your packages to your doorstep accurately and fast. ShopHeadShoppe.ca processes all orders during business hours (Monday-Friday: 830AM-5:00PM AT). All orders placed before 2:00pm AT will be shipped the same day, with orders processed after 2:00PM AT being shipped the next business day. Occasionally due to an unforeseen re-stocking of items a slight delay on shipping of your order may occur, however this is not the norm, and the ShopHeadShoppe.ca team will contact you if any major delays are to occur.

 Canada Post: Most orders will arrive within 2-9 business days of the order being placed ShopHeadShoppe.ca processes all orders during business hours (Monday-Friday: 830AM-5:00PM AT). All orders placed before 1:00pm AT will be shipped the same day, with orders processed after 1:00PM AT being shipped the next business day. All Canada Post orders will require a signature upon delivery. Occasionally due to an unforeseen re-stocking of items a slight delay on shipping of your order may occur, however this is not the norm, and the ShopHeadShoppe.ca team will contact you if any major delays are to occur.

Delivery Information:
Midland: When your order leaves our warehouse a tracking number will be issued. If no one is at the address when a delivery attempt is made, your package will be left in a secure location. If no secure location exists, or the delivery driver is unable to leave the package for other reasons, Midland Courier will make 2 more delivery attempts (3 total) if the order is unable to be received it will be sent back to ShopHeadShoppe.ca’s warehouse. The client will have the option to reship or have the order refunded.

Canada post: When your order leaves our warehouse a tracking number will be issued. All Canada Post orders are signature required. If no one is at the address when a delivery attempt is made the Canada Post delivery driver will leave a note and bring your order to either a community mailbox or a local partner. Your order will be then held for 15 days before being returned to our warehouse. The client will then have the option to reship or have their order refunded.

Delivery Address Accuracy: 
We strive to ensure all orders arrive as quickly as possible however we do ask that you ensure accuracy in your delivery address information! This means you need to confirm proper address, postal code, city, province, apartment number, unit number, buzzer number, or any other important information which is crucial to ensuring a successful delivery. If shipping to a business please provide the name of the business. ShopHeadShoppe.ca is not responsible for any shipments that are delayed, lost, or misdirected due to shipping inaccuracies.
ShopHeadShoppe.ca will not be held responsible for any additional shipping charges which are accrued due to incorrect or incomplete shipping addresses. If your package is undeliverable due to incorrect or incomplete shipping address it will be returned or abandoned. It is the responsibility of the customer to incur any and all shipping charges associated with this including the original shipping and return shipping costs, as well as tax and/or other charges.

Damaged, Missing, or Order Error Shipments:
If you receive an order from ShopHeadShoppe.ca and believe the package to be damaged, missing, or containing an error please contact our support staff at info@CoastalBeauty.ca within 24hrs of receiving your package. Please do not accept packages that are visibly opened or damaged. Report damage directly to the delivery person and clearly mark the bill of lading as “Damaged”.

Right to Revoke Orders:
ShopHeadShoppe.ca has the right to revoke any and all orders if it is believed that account abuse has occurred. Account abuse can take many forms. An example of account abuse would be a client making multiple accounts in order to take advantage of a promotional campaign which was designed to be single use. The classification of account abuse will be left up to the sole discretion of the ShopHeadShoppe.ca customer service representative. If it has been determined that account abuse has occurred, the order in question will be held while the client is notified. After notification a full refund of the order will be issued. If unable to contact the end client after 15 days the order will automatically be refunded with a notification email being sent to the client at the email provided via the account creation process.

 

 

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