Customer Service

Welcome to!

If you have any questions or concerns surrounding your order, shipping, or product returns please contact our Customer Service Team through the contact information found below. 

Phone: 1-888-705-1639 

Our Customer Service Representatives are available Monday-Friday from 8:30am to 5:00pm ADT. If no one is available please leave a message and we will get back to you as soon as possible! 

Thank you for supporting local. 

Gift Cards: 
Currently gift cards are unable to be used on All gift cards can be redeemed at any of our Salon or Spa locations within Nova Scotia & New Brunswick.

Looking to return a product?

For a complete break down of our return policy please view our Return Policy. has one of the best return and exchange programs in the industry. We guarantee your product satisfaction. If for any reason you’re not completely satisfied with your purchased product, we will gladly give you a full refund if you return it within 30 days (except on select categories), providing the following guidelines are met. At we make sure that returns are fast and easy. To return a product purchased from you can bring it to your local Head Shoppe location or connect with a Customer Service Representative to begin the return process. Our Customer Service Team can be reached via or by phone at 1-888-705-1639 it will be up to the Customer Service Representatives discretion whether or not a return shipping fee would be incurred.